Multifactor authentication for GPE Portal

As a user of the GPE portal, you trust us that your data will remain safe. Therefore, we remain at the forefront of security innovations and strengthen the security of the GPE portal by adding multifactor authentication (MFA).

This is another layer of protection for account credentials and business data. Setup is easy.

When does multifactor authentication start?

Multifactor authentication will be launched for the GPE Portal application in the second half of June. In the meantime, please use your existing credentials.

You will be informed about the upcoming activation of multifactor authentication in the GPE Portal application.

Set up multifactor authentication

Why are we introducing it?

Multi-factor authentication is another layer of protection against cyber threats, such as phishing attacks and account theft.

When you log in, we verify your identity using two different "authentication" factors - a password and an SMS code or a verifying phone call.

This is another layer of protection for higher account security.

How to set multifactor authentication for GPE Portal

Follow these steps:

1) Starting multi-factor authentication requires new user accounts for all users in the form of their existing email address registered within the GPE Portal. If you are unsure and your email address does not work when entering, please contact support via email mfa@gpe.cz
2) Here you set the password for the new user account. You will be asked to enter your email address, confirm its correctness using the code sent to this email address, and finally you will be asked to enter a verification code from an SMS that arrives at the mobile number paired with your email address.
3) When you're done, you'll be ready to start using multifactor authentication.
Detailed step-by-step procedure

How to use multifactor authentication for GPE Portal

When accessing the GPE portal ticket.gpe.cz you will be redirected to the Microsoft authentication service. Here enter your username in email format and your password. If you do not know your password, you can reset it by clicking on the "Forgot your password?" link. After entering login details, press the "Sign in" button.

The second factor authentication will follow. Press the button "Send code" . Then you will receive an SMS message with a numeric code, which you enter. Alternatively, you can use the option "Call me" . In this case the service will call you and you pick up to confirm the login with a hash button on your phone keyboard.

After entering the code, press the "Verify Code" button and you will be logged in to the application.

Answers to frequently asked questions

How will multi-factor authentication of my user access be required?

Once the multi-factor authentication is started, you will need to enter the verification code during login, which you will receive:

1) When you log in to the GPE Portal, the second factor authentication will be valid for 24 hours.

2) When you log in from another device or quit and restart the browser.

I can not login

If the system reports an incorrect password, use the forgotten password reset HERE.

If this procedure does not help, our team mfa@gpe.cz is ready to help you.

What if I didn't receive an SMS with a verification code?

If you do not receive the verification SMS code, ask the website to resend it. The code is valid for five minutes.

If you still don't receive the verification code, contact your local account administrator, who will verify your user account and the phone number used to send the verification code.

I can't access my email

Contact your local account administrator to update the email address for your account.

I changed my phone number

Contact your local account administrator to update the phone number for your account.

How do I set a user password?

The procedure below describes how to set a new user password.

Setting a new user password can be done HERE

After entering the email address, the system will send an email with a verification code, which must then be entered:

It may take a few minutes for the email to arrive.

Copy the code from the email and enter it into the web form.

Email authentication:

Press the button on the following form, the system will send an SMS notification to your mobile phone number.

And it awaits for verification code:

After successful authentication, the system will prompt you to set a password. The password requires at least 8 characters and must contain three of the four character groups (numbers, lowercase / uppercase letters, and special characters).

This completes the password setting and you will be redirected to the page with information to log in to the GPE Portal system.